Return policy

  • Eligibility for Refunds: Damaged products upon arrival, wrong item received, defect within a specific timeframe
  • Timeframe for Returns/Refunds: You can submit a return or request a refund within 2 days of receiving the product.
  • Condition of Returned Items: The product should be unused, in original packaging, with all tags and accessories.
  • Process for Initiating a Return: Contact customer support contact@sheenno.com 
  • Shipping Costs for Returns: Shipping costs will be charged on customer unless the issue is due to a Sheenno error.

  • Inspection of Returned Items: The returned items will be inspected upon receipt before a refund is processed..